How-to-fix: Pdf version not able to download

2016-11-08 13:29:09 UTC

This guide will take you through the few steps of generating a new pdf, which you should follow when your paper is not possible to download as a pdf in your e-pages solution.

The pdf will get damaged when the first pdf download of a particular issue is not fully finished and thus the download was interrupted before complete.

The first step to take is to log into your account  and go to the folder "catalogue" and press "edit" on the specific publication in question. Then you will arrive to the window below where you need to follow the last step (pressing the red cross) and go back to your e-paper and download a new full pdf-version.

Note: Please have patience with the download and do not interrupt the process before it is fully downloaded otherwise you will damage the new pdf..

 

Full_pdf_001_001.png

 

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