In order to get tracking on your Visiolink solutions after the recent Google Analytics upgrade to Google Firebase, you first need login or create your Google Analytics (GA) account. After that, you need to follow this guide on how to (1) create a new property, (2) create custom dimensions and (3) provide access to Visiolink.

First step is to login to your existing GA account or create a new account if you do not have one. If you created a new account; fill in the form with your organizational information and press “Next”. Remember to accept the Service Agreement. You might be asked for verification by e-mail or text message. 

Create new property and Track ID

When you are logged in to your GA account, go to Google Analytics at the website: https://analytics.google.com/analytics/web

If you are a new user, then proceed with STEP 1 and STEP 2 (sign up process).
If you are an existing user, then you can skip STEP 1 and STEP 2.

 

Here you will need to press the “Sign up” button (STEP 1).

Next step is to fill out your account name (STEP 2). 

This should be the name of your paper, e.g. 'Daily News'. Press 'NEXT' to proceed.

 

(STEP 3) 
Existing users need to navigate to the "Admin" page as seen from the screenshot below.
In the "Admin" page, press on "Create Property" in the Property tab.

Next step is to setup the property as a “Universal Analytics property” view. Navigate to "Show advanced options" and then press "Create a Universal Analytics property". It is important to choose “Create a Universal Analytics property only”, and not both a GA4 + Universal Analytics.

In this window you will need to fill out the following information:

• Property name: Should be your ePaper name
• Reporting time zone: Should be the country of your ePaper
• Currency: Should be the currency of your ePaper
• Website URL: This should be “e-pages.dk”

And press 'Next' to proceed.

Here you do not need to press anything, simply leave it blank if you want.

Press “Create”.

Now you should see the Tracking ID appear on screen.
Please provide your Visiolink manager with this tracking ID (UA-ID). 

                                                                                                                                                             

SETUP CUSTOM DIMENSIONS

Custom Dimensions are used to track important data and they are sent with every hit in Google Analytics. By adding the Custom Dimensions, you will continue to be able to track more detailed information.

The 14 custom dimensions are:

• Client (Platform)
• App Version
• Publication Title
• Orientation
• Section
• Customer Title
• User ID - Hit
• User ID - User
• User ID - Session
• Source of User ID
• Customer Data
• Push Token
• Client ID
• Bundle ID

First step is to login to your GA account and go to Google Analytics by following this link: https://analytics.google.com/analytics/web

Now press “ADMIN” in the lower left corner of the screen (STEP 1).

Under the “Property” column, as seen on the picture below, you should find and press “Custom Definitions” and then press “Custom Dimensions” (STEP 2).

You are now ready to create the new Custom Dimensions. Press 'New Custom Dimension' (STEP 3).

You are going to create 6 new custom dimensions. It is important to create them in the same order and with the same names as this guide to ensure the data quality.

The first Dimension is Client, which requires ‘User’ as Scope. It must be set to active. Press ‘Create’ (STEP 4) and you will be shown a code example. Simply ignore the code example and press ‘Done’ (STEP 5).

You have now created the first Custom Dimension and it should look like the following image.

Now it is time to create the next Custom Dimension (2). It must be named ‘App version’ and should have ‘Hit’ as Scope. It must be set to active. Press ‘Create’ and ‘Done’ when the code example is shown.

Dimension (3) is Publication title. Be sure to set Scope to 'Hit'. 
Dimension (4) is Orientation. Be sure to set Scope to 'Hit'. 
Dimension (5) is Section. Be sure to set Scope to 'Hit'. 
Dimension (6) is Customer title. Be sure to set the scope to ‘Hit’.
Dimension (7) is User ID - Hit. Be sure to set Scope to 'Hit'. 
Dimension (8) is User ID - Session. Be sure to set Scope to 'Session'. 
Dimension (9) is User ID - User. Be sure to set Scope to 'User'. 
Dimension (10) is Source of User ID. Be sure to set the scope to ‘Hit’.
Dimension (11) is Customer Data. Be sure to set Scope to 'Hit'. 
Dimension (12) is Push Token. Be sure to set Scope to 'Hit'. 
Dimension (13) is Client ID. Be sure to set Scope to 'Hit'. 
Dimension (14) is Bundle ID. Be sure to set Scope to 'Hit'.

Below you will see an overview of how-to setup the different Custom Dimensions.

You have now created all the Custom Dimensions and you should be able to see them all in the table. If your table does not look like the image below, delete the dimensions and repeat the process. If it still does not work, please feel free to contact Visiolink Consulting.

                                                                                                                                                             

Provide access to Visiolink

Customers are always advised to provide Visiolink with 'Edit' access.
This makes it possible for Visiolink to help with account related issues and provide guidance and consultancy on how to setup Custom Dimensions. Furthermore, it makes it possible for Visiolink to adjust or create specific views based on customer demand.

When you are logged in to your GA account, go to Google Analytics at the website: https://analytics.google.com/analytics/web

First step is to go the 'Admin' tab in Google Analytics (STEP 1).

Now press on 'User Management' (STEP 2).

The User Management lists all the current users of the account and their permissions.

Check if a Visiolink email is present in the table. (E.g. visiolink.analytics5@gmail.com etc.)

If a Visiolink address IS PRESENT, then you should change the permissions of Visiolink to 'Edit'. You can do this by pressing the Visiolink mail address, then enable all access and save the settings in top right corner.

If a Visiolink mail is NOT PRESENT, you must add visiolink.analytics5@gmail.com with 'Edit' permissions manually as seen below. Remember to select 'Edit' access. To add a new account, press the blue cross in the top right corner and then press ‘Add users’ (STEP 3).

You have now added access to us, this allows us to help with account related actions such as Custom Dimensions and it makes it possible for us to provide help in the future.